Privacy Policy
Last Updated: September 2026 | Effective Date: 1st September 2026
Our Commitment to Your Privacy
At Veer Mahalaxmi (operated under Veer Mahalaxmi Luxury Retail Pvt. Ltd.), safeguarding the confidentiality and trust of our patrons is paramount. This Privacy Policy details how we collect, handle, protect, and process your personal information when you visit or purchase from our website (veermahalaxmiproject.flowndeveloper.online) and our flagship Pune atelier.
Information We Collect
When you browse our online boutique, create an account, book a bridal consultation, or place an order, we collect:
- Personal Identifiers: Name, delivery address, billing address, phone number, and email address.
- Custom Measurements: Blouse sizing, bust/waist dimensions, lehenga length, and neckline customization notes submitted for custom tailoring.
- Order History: Details of handloom sarees, lehengas, and ensembles purchased, invoices, and transaction timestamps.
- Device Information: IP address, browser type, and device screen resolution to optimize website rendering.
How We Use Your Data
We process your personal information strictly for legitimate commercial and customer care purposes:
- Fulfilling, packaging, and dispatching your orders with real-time tracking updates.
- Executing made-to-measure tailoring according to your exact specifications.
- Sending transactional invoices, delivery notifications, and order confirmation SMS/emails.
- Providing personalized VIP styling advice and answering concierge inquiries.
Payment & Financial Security (Zero Card Storage)
All online payment transactions are processed through RBI-authorized, PCI-DSS Level 1 certified payment gateways with bank-grade 256-bit SSL encryption.
Logistics & Third-Party Partners
We share only the strictly necessary shipping information (Name, Delivery Address, Phone Number) with our trusted logistics partners (BlueDart, Delhivery, DTDC for domestic orders; DHL Express and FedEx for international orders) to facilitate doorstep delivery and reverse pickup.
Cookies & Analytics
Our website utilizes essential session cookies to remember items in your shopping bag, maintain account logins, and provide a seamless checkout experience. You may configure your browser settings to decline cookies; however, certain shopping bag functions may be restricted.
Your Data Rights
Under applicable Indian data protection laws and international privacy principles, you have the right to access, rectify, or request deletion of your personal account data at any time by contacting our privacy team.
Contact Our Data Protection Officer
For any queries, privacy concerns, or data requests, please write to our dedicated Data Governance team:
Grievance Officer: Data Protection Cell, Veer Mahalaxmi Luxury Retail Pvt. Ltd.
Registered Address: PMR Enterprises, Veer mahalaxmi, Behind Indian Petrol pump GAT NO.223 A/P HARISHCHANDRI, Kapurhole TAL BHOR DIST PUNE - 412205
Email: info@veermahalaxmi.com